Help centre

Frequently Asked Questions

Answers about pricing, timelines, websites, OJS journals, software and support. Can’t find your question? Ask us directly.

General & pricing

We are based in Coimbatore, Tamil Nadu, India and work with clients across Tamil Nadu, India and abroad. You can meet us in person by appointment or work with us entirely online.

WordPress websites start at ₹3,999 + GST, online stores at ₹20,999 + GST and OJS journals at ₹18,999 + GST. See the pricing page for every package.

Yes. After a free requirement call we send a written proposal with a fixed price, timeline and milestones. Any additional work is quoted and approved before it starts.

By UPI, bank transfer or online card payment. Projects are paid in milestones agreed in the proposal; hosting and cloud plans are billed monthly or yearly.

No. All prices are exclusive of GST, which is added to the invoice.

WordPress & institution websites

A starter website typically takes 7–10 working days and a business website 2–3 weeks once content is ready. College websites usually take 3–6 weeks depending on departments and documents.

Yes. We build with WordPress and Elementor and train your team to update text, images, notices and documents.

Yes. Every website includes keyword-based structure, unique titles and descriptions, schema markup, fast loading, an XML sitemap and Google Search Console setup.

Yes. We create a year-wise, criterion-wise document library that your staff can update. See college & school websites.

You do. The domain, hosting, content and admin access are yours, and we hand over all credentials at launch.

OJS journals

Open Journal Systems is free, open-source software from the Public Knowledge Project for managing peer review and publishing scholarly journals online.

Yes. We install OJS, configure the journal, policies and workflow, apply a branded theme and train your editors. See OJS installation & setup.

Yes. Managed OJS hosting costs ₹2,999/month and includes SSL, daily backups, email setup, security updates and monitoring.

Yes. We rehearse the upgrade on a staging copy, check plugins and theme, and then upgrade the live journal safely. See OJS upgrade & migration.

No one can guarantee indexing. We make your journal technically ready — metadata, DOIs, policies — and help your editors prepare applications.

Software & apps

If your process matches a common workflow, ready-made software is faster and cheaper. If your process is unique or must integrate with other systems, custom software is better. We will recommend honestly.

Yes. Every product has a free demo, either with a demo login or on a guided video call.

Yes. On final payment you receive the complete source code, database and documentation.

Yes. We build Android apps with web admin panels, from simple catalogue apps to apps with logins, payments and real-time features.

Hosting & support

Every package includes a free support period of one to six months. After that you can choose a maintenance plan or pay only when you need help.

Yes. Our Managed Care plan includes hosting, updates, security monitoring, malware cleanup and monthly content changes. See hosting & maintenance.

By phone, WhatsApp or email. Priority support is included with Managed Care, managed OJS hosting and cloud software plans.

Yes. We start with a health check, fix urgent issues and then take it under a maintenance plan.

Still have a question?

Call, WhatsApp or send us a message — we are happy to help, even if you are just exploring options.

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